Asus Transformer T100TA - BSoD: SDBUS_INTERNAL_ERROR

[Pitom]

Hi everyone,

I have a T100TA (z3775, 64GB) and I am constantly getting BSoDs with the message SDBUS_INTERNAL_ERROR. Interestingly the computer does not write a dump file, the saving indicator never moves from 0%. Once the machine restarts, it loads the BIOS (V313) which is not exit-able (every time you try to exit the BIOS it just loads it again - there is no boot-able media shown in it), I need to force the machine off every time (all BIOS settings are set to standard).

I have reinstalled Windows (8.1) multiple times, always installing all updates (which the computer dislikes the most, as it causes the most crashes). I have most ASUS drivers installed from the ASUS website.

Does anyone know a solution or the cause of this problem, or is someone else experiencing this? Is my BIOS corrupt or is this a hardware issue? Sadly I do not have manufacturer warranty, as the device was bought second hand - I can still return the device though (I hope...).

Greetings,
Pit

[Asus_USA]

Hi everyone,

I have a T100TA (z3775, 64GB) and I am constantly getting BSoDs with the message SDBUS_INTERNAL_ERROR. Interestingly the computer does not write a dump file, the saving indicator never moves from 0%. Once the machine restarts, it loads the BIOS (V313) which is not exit-able (every time you try to exit the BIOS it just loads it again - there is no boot-able media shown in it), I need to force the machine off every time (all BIOS settings are set to standard).

I have reinstalled Windows (8.1) multiple times, always installing all updates (which the computer dislikes the most, as it causes the most crashes). I have most ASUS drivers installed from the ASUS website.

Does anyone know a solution or the cause of this problem, or is someone else experiencing this? Is my BIOS corrupt or is this a hardware issue? Sadly I do not have manufacturer warranty, as the device was bought second hand - I can still return the device though (I hope...).

Greetings,
Pit

Hi Pitom, we are sorry for the troubles you are experiencing with your Notebook. Based on what you described, it seems as if you are experiencing a hardware issue or a possible corrupt bios as you mentioned. I would suggest sending your Notebook in to our service center to have an assessment done and servicing where necessary. Email us at socialsupportus@asus.com with your location and serial number for us to check your warranty and advise you further.

If you have any further questions, comments, or concerns please do not hesitate to let us know. You may reference this case number (N150610009) on your next contact. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.

Thank you,

-In Search of Incredible-

Technical Support Department
ASUS USA :: ASUSTeK Computer Inc. -Support-

[rickscheller]

Here's a recent post with a step by step method to reflash the BIOS from a USB drive.

Might want to give it a try?

ASUS T100TA BIOS Recovery