Asus T100TAM 32 GB DK problem

[DreameX]

Hello,

I dont really know if there is something incommon with the latest update, but I checked the time of instalation and it seems like it does. I have my tablet for about month. Yesterday it started to do very weird issue.

Here it is:
Tablet without dock is running perfectly, but as soo as I dock it to keaboard (with 500GB HDD), it turns off (I guess, it does not respond, the screen is off and the light on power button flickers after pushing). Well, I am really desperate because I have really important materials in the dock.

Thank you! :-)

[Asus_USA]

Hello,

I dont really know if there is something incommon with the latest update, but I checked the time of instalation and it seems like it does. I have my tablet for about month. Yesterday it started to do very weird issue.

Here it is:
Tablet without dock is running perfectly, but as soo as I dock it to keaboard (with 500GB HDD), it turns off (I guess, it does not respond, the screen is off and the light on power button flickers after pushing). Well, I am really desperate because I have really important materials in the dock.

Thank you! :-)

DreameX - Hi, we are sorry for this issue you're having with the tablet when connected to the docking station. We would love to assist you in resolving this issue. Please email us a socialsupportus@asus.com with details of the problem, the serial number of the notebook along with the following case number N150525203.

f you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you. Thank you for choosing ASUS products and services.

Thank you,


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Technical Support Department
ASUS USA :: ASUSTeK Computer Inc. -Support-