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  1. #1
    Soundwave
    Member #
    61993
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    Nov 2013
    Tablet
    Other - Windows
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    usb dock in keyboard doesn't recognize my windows phone device

    Hi there! I had many issues with this Tablet but after installation of new bios and a full recovery of Windows everything seems ok and I must say I'm preety happy with the device and the OS. The problem I found now is that when I plug the phone via usb cable to the keyboard it doesn't get recognize. I ordered a microusb to usb converter in order to plug the phone to the Tablet but I wonder if anyone got lucky connecting their phone to the system.

    Thanks in advance!

  2. #2
    Ratchet
    Member #
    61525
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    Nov 2013
    Tablet
    Other - Windows
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    I was able to connect my Android phone via USB and copy all my music from the phone to the T100.

  3. #3
    Jazz
    Member #
    61916
    Join Date
    Nov 2013
    Tablet
    Other - Windows
    Posts
    42
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    9 times
    Hmmm.. I had the same problem with a Lumia 1020 but I thought it was just me.

  4. #4
    Soundwave
    Member #
    61849
    Join Date
    Nov 2013
    Tablet
    TF Book T100
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    7
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    My Samsung galaxy s3 works fine using a Samsung brand cable with the keyboard usb port.

  5. #5
    Soundwave
    Member #
    61993
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    Nov 2013
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    It seems then that the problem only affects Windows phone devices.

  6. #6
    Jazz
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    Nov 2013
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    Typical Microsoft. Well, at least they were testing it with Android devices. That should cover 60% of the market. If they've tried an iPhone or two, they would cover another 37%. Quantity of customers over quality of customers

  7. #7
    Rescue Squad
    Supporting Member

    Member #
    41525
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    Jul 2012
    Tablet
    VivoTab Note 8
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    Quote Originally Posted by dsolo View Post
    Hi there! I had many issues with this Tablet but after installation of new bios and a full recovery of Windows everything seems ok and I must say I'm preety happy with the device and the OS. The problem I found now is that when I plug the phone via usb cable to the keyboard it doesn't get recognize. I ordered a microusb to usb converter in order to plug the phone to the Tablet but I wonder if anyone got lucky connecting their phone to the system.

    Thanks in advance!
    Not unusual, make sure the system is fully updated (.NET, etc) and that the phone is on and unlocked when plugged in and that you're on the desktop when you do it to see the installing drivers bit... sometimes help to turn the phone off and then on first as well, as like regular Windows it sometimes needs to be reset...

    If the first attempt failed then you'll have to delete the drivers for it so it'll try to install again... can probably just go to "Devices and Printers" and Right-click on the Windows Phone icon and chose to "Remove device"... then try again...

    Can also check this link, Windows Phone 8 is not detected by your computer

  8. #8
    Soundwave
    Member #
    61993
    Join Date
    Nov 2013
    Tablet
    Other - Windows
    Posts
    4
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    0 times
    Good and odd news I tried to plug the pone using the micro usb cable provided by asus and that did the trick. The phone is reconigzed now.

 

 

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