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Thread: Windows Store games keep crashing to Start screen.

  1. #1
    Soundwave
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    Windows Store games keep crashing to Start screen.

    I've searched quite a bit and have not found anyone with similar issues. I apologize if I missed a thread covering this issue.

    Just bought the T100TA-C1-GR from Walmart today. Went to Windows Store to try out some free games. FIFA 14 and Hungry Shark Evolution crash to the Start Screen during the load screen. Asphalt 8: Airbourne will work until the race is about to begin... Will do a 3, 2, 1 countdown video, then once a race is about to start the game shuts off and the Start screen appears. Smaller gaming apps will work, such as: Cut the rope, Jet Pack Joyride, Solitaire, etc.

    I tried updating video drivers and doing all of the recommended windows 8.1 updates. I then did a full reset of the tablet. Have not made any progress.

    I appreciate any help! Thanks.

  2. #2
    Soundwave
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    Assuming reinstalling the app didn't work,

    There are a bunch of troubleshooting steps here

    I believe you can also check the event viewer to see the error logs - then google the error codes to maybe get some answers.
    janner43 likes this.

  3. #3
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    Welcome to the forum

    I have moved your thread to our gaming section where hopefully you'll get further comment.

    PLEASE Search for existing threads before posting a new one. Thanks.

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    Standard suggestions...
    install Windows 8.1 "Win8.1 update 1" from the Windows Store,
    run Asus Live Update, install all updates
    update BIOS to latest using Winflash... currently 313... Live Update I believe will take you to only 306
    install all Windows important (and recommended) updates.
    Rick, loving my T100TA-C1-GR Z3740 64GB Win 10
    BIOS 314. All Windows updates except Bing. All Asus Live Updates. WIFI driver 5.93.99.210
    I get 8-12 hrs use per charge using SLEEP mode. Warning, NEVER calibrate the touchscreen.
    When posting for help, please include Your Model Particulars
    Casters T100 Master Help Guide

  5. #5
    Soundwave
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    Quote Originally Posted by gene_parmesan View Post
    I've searched quite a bit and have not found anyone with similar issues. I apologize if I missed a thread covering this issue.

    Just bought the T100TA-C1-GR from Walmart today. Went to Windows Store to try out some free games. FIFA 14 and Hungry Shark Evolution crash to the Start Screen during the load screen. Asphalt 8: Airbourne will work until the race is about to begin... Will do a 3, 2, 1 countdown video, then once a race is about to start the game shuts off and the Start screen appears. Smaller gaming apps will work, such as: Cut the rope, Jet Pack Joyride, Solitaire, etc.

    I tried updating video drivers and doing all of the recommended windows 8.1 updates. I then did a full reset of the tablet. Have not made any progress.

    I appreciate any help! Thanks.
    I had this same issue with the same model and it turned out my resolution was too high. It was set at 1368x768 and I had to set it to 1366x768 - then all of the games worked fine.

    Hope that helps you out.

  6. #6
    Soundwave
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    Quote Originally Posted by sncboom2k View Post
    Hope that helps you out.
    Please help this same problem on Windows 10, new intel graphic driver

 

 

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