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  1. #1
    Soundwave
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    91906
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    Nov 2016
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    TF Book T100HA
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    External screen not working with docking station/replicator

    Hi!

    I have just bought a Unitek Y-3708 universal docking station, with usb c interface, for my ASUS Transformer T100HA x5-Z8500/4GB/64/Win10 and a HP ZR2440w screen.

    I wanted to have a single cable interface for my tablet, to plug mouse, keyboard, hdd and screen. Before I could plug the screen to the HDMI port in my tablet and it was ok, but I had to juggle my mouse over hdd, whenever i wanted to store something.

    With the docking station everything works apart from the hdmi screen. It seems like there is no signal( also the tablet is not being charged via usb c, but this i a minor issue). The HDMI cable is ok, since I have been using it for a different device.

    Has anyone had a similar experience? I afraid this docking station won't do me no good if the display is not working.

  2. #2
    Soundwave
    Member #
    94576
    Join Date
    Nov 2017
    Tablet
    TF Book T100TA
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    Same Problem

    Quote Originally Posted by vir View Post
    Hi!

    I have just bought a Unitek Y-3708 universal docking station, with usb c interface, for my ASUS Transformer T100HA x5-Z8500/4GB/64/Win10 and a HP ZR2440w screen.

    I wanted to have a single cable interface for my tablet, to plug mouse, keyboard, hdd and screen. Before I could plug the screen to the HDMI port in my tablet and it was ok, but I had to juggle my mouse over hdd, whenever i wanted to store something.

    With the docking station everything works apart from the hdmi screen. It seems like there is no signal( also the tablet is not being charged via usb c, but this i a minor issue). The HDMI cable is ok, since I have been using it for a different device.

    Has anyone had a similar experience? I afraid this docking station won't do me no good if the display is not working.
    I have exactly the same problem. Using a Samsung 24" display. HDMI cable working with both my Mac and PC

  3. #3
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    635
    Liked
    148 times
    Quote Originally Posted by vir View Post
    Hi!

    I have just bought a Unitek Y-3708 universal docking station, with usb c interface, for my ASUS Transformer T100HA x5-Z8500/4GB/64/Win10 and a HP ZR2440w screen.

    I wanted to have a single cable interface for my tablet, to plug mouse, keyboard, hdd and screen. Before I could plug the screen to the HDMI port in my tablet and it was ok, but I had to juggle my mouse over hdd, whenever i wanted to store something.

    With the docking station everything works apart from the hdmi screen. It seems like there is no signal( also the tablet is not being charged via usb c, but this i a minor issue). The HDMI cable is ok, since I have been using it for a different device.

    Has anyone had a similar experience? I afraid this docking station won't do me no good if the display is not working.
    Hi vir, allow us to apologize for the inconvenience caused. For this model, the USB Type-C does not support charging or an external display. However, for this dock does it have a driver that would allow functionality of an external display?
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 

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