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  1. #1
    Soundwave
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    Bluetooth off and touch screen unresponsive

    Hi!
    I turned my Bluetooth off of my Transformer book chi t100 assuming my touch screen was working. Now I can't access my computer at all. My touch screen was working a day or two prior to me doing this, but now suddenly it's not working and my Bluetooth isn't on so I can't use my keyboard. Is there a way for me to fix this problem without taking it to a store?

  2. #2
    Soundwave
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    Try using a usb keyboard and mouse

  3. #3
    Asus USA Social Media Team
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    Quote Originally Posted by Izzymommy20 View Post
    Hi!
    I turned my Bluetooth off of my Transformer book chi t100 assuming my touch screen was working. Now I can't access my computer at all. My touch screen was working a day or two prior to me doing this, but now suddenly it's not working and my Bluetooth isn't on so I can't use my keyboard. Is there a way for me to fix this problem without taking it to a store?
    Hi, allow us to apologize for the inconvenience. Are you still experiencing this issue?
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  4. #4
    Soundwave
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    Hi Asus_USA,

    I recently had a problem with my Bluetooth and can's seem to fix the issue. My Bluetooth headphone indicated that it is paired but the only the T100 speakers works. The headphone works on all my other devices but not the T100.
    Any suggestions?

  5. #5
    Asus USA Social Media Team
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    Quote Originally Posted by TechKen View Post
    Hi Asus_USA,

    I recently had a problem with my Bluetooth and can's seem to fix the issue. My Bluetooth headphone indicated that it is paired but the only the T100 speakers works. The headphone works on all my other devices but not the T100.
    Any suggestions?
    Hi, allow us to apologize for the troubles with your bluetooth headphone and we'll be happy to assist. Which version of Windows are you using? Such as, either Windows 8.1 or 10.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  6. #6
    Soundwave
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    Still on 8.1.

  7. #7
    Asus USA Social Media Team
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    Quote Originally Posted by TechKen View Post
    Still on 8.1.
    Thank you for the info. Please follow these steps and let us know the outcome:

    1. While your bluetooth headphone is connected, right click on your speaker icon from the desktop.

    2. Select "Playback devices"

    3. If you're seeing your headphones here, ensure that it has a "green tick" next to it.

    4. If it doesn't have this, right click on your headphone and choose "set as default"

    5. Try to play a song or video.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  8. #8
    Soundwave
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    Thanks, I will give it a try tonight and report back.

  9. #9
    Soundwave
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    Thanks Asus_USA. it worked.

  10. #10
    Soundwave
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    Quote Originally Posted by Asus_USA View Post
    Hi, allow us to apologize for the inconvenience. Are you still experiencing this issue?
    I am currently having this same problem. Is there anything I can do to fix it?

 

 
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