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Thread: Discussion, Questions, Opinions - T300Chi cracked screen thread (NO new threads)

  1. #41
    Soundwave
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    TF Book T300 Chi
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    I bought one from ebuyer.com 14th July. Last Saturday (30July) a crack appeared from top left to hinge. Customer service at ebuyer were obviously familiar with this problem and asked if I was looking for replacement or refund, I said I would prefer to put the money to something more robust. I was given an RMA number and transferred to "RMA Approvals" who asked me to send some photographs. I received this email later:

    "RMA Request 1402796

    Hi Christopher,

    I have inspected the pictures you have supplied and I regret to inform you that the crack would not have occurred through normal use if the item. It is for this reason that a crack of this nature would be deemed as accidental damage and unfortunately is not covered under the manufactures warranty.

    This item is also out of time to claim as having been damaged in transit as the courier needs to be notified within a certain time frame for this to be claimed on.

    Due to this Iíve closed the return as the warranty in no longer valid. I apologise for any inconvenience or annoyance caused.

    Chris | Technical Support Advisor
    Ebuyer (UK) Ltd | Technical Support"

    It's clear to me the flimsiness of the tablet and the stiffness of the hinge is the problem and hinge stiffness is the only variable between individual devices. Either the hinge on mine was too stiff or the T300CHI is not fit for purpose. Has anyone had any success in pursuing this through legal channels?

    In the meantime I'll investigate self-repair but that's on another thread.

  2. #42
    Soundwave
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    91045
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    TF Book T300 Chi
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    T300 CHI digitizer replacement model

    I have an ASUS Transformer T300 CHI (model "FL005H") with a cracked screen. I've done digitizer replacements on other machines before but I'm having trouble finding a digitizer for the "FL005H" model. The closest I can find is a digitizer for a T300 CHI "FL007H". Does anyone know if a digitizer for the FL007H is compatible with the FL005H model?

  3. #43
    Guide Guru & Forum Administrator
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    Quote Originally Posted by frogger2 View Post
    I have an ASUS Transformer T300 CHI (model "FL005H") with a cracked screen. I've done digitizer replacements on other machines before but I'm having trouble finding a digitizer for the "FL005H" model. The closest I can find is a digitizer for a T300 CHI "FL007H". Does anyone know if a digitizer for the FL007H is compatible with the FL005H model?
    When your post has been moved because it was posted incorrectly - starting a new thread where one is not needed - please do not repeat the process. Thank you.

    Post restored. Your duplicate thread deleted.

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

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  4. #44
    Soundwave
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    Apologies @janner43, I didn't realize my original post had been moved - I thought I had accidentally posted in the wrong place and I was attempting to fix that (can you say 'newbie'?).

    Anyway, looking forward to replies on the FL005H / FL007H compatibility question.

  5. #45
    Guide Guru & Forum Administrator
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    No worries

    You might try enquiring of a company called Asusparts - they are the official global stockists of branded OEM parts for Asus. A Google search will bring them up.

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

    Forum guide - here ~~ T100 FAQs - here ~~ Cold boot - here

    Adobe Flash Player & Browser Guide here

    Master Help Guide - here ~~ FAQ malware - here ~~ FAQ e-reading - here
    Mobile OS devices personal pantheon...
    ANDROID: Doogee DG310; SGS; Huawei Y300; Motoroloa Xoom 2ME; Razr; Defy Mini; CnM Touchpad II;
    Asus TF101; Lenovo A1; Samsung Tab 2 7.0
    APPLE: iPhone 4s; iPhone 5c; iPhone 6; iPhone 7; iPad 3; iPad Mini 2; iPad Air 2 64gb
    CHROMEBOOK: HP 14-Q010sa Celeron 14 Inch 4GB 16GB Chromebook - White.

 

 
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