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  1. #11
    Soundwave
    Member #
    95104
    Join Date
    Jan 2018
    Tablet
    TF Pro T303UA
    Posts
    1
    Liked
    0 times
    Oh dear it seems no one has a proper solution to the jittery touchpad.
    We have the same problem here with a machine bought in November 2017.
    I updated the AsusPTPDrv from (04/28/2016) 11.0.0.10 to (09/23/2016) 11.0.0.14 (from the ASUS website) but it made no difference to the jitter problem.
    Has anyone received a proper technical description of the issue?
    I'm beginning to suspect faulty Elan hardware in the keyboard unit. Does a new keyboard fix the issue?

  2. #12
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    655
    Liked
    148 times
    Quote Originally Posted by pgouveia View Post
    Hi all,
    I have a T303UA for one month, i7, 16GB, SSD 500 GB with Windows 10. The performance is great and it's indeed very quick, but the usability is not very good, specially the touchpad that after 10 min starts flickering and makes very difficult to work. I found that if I remove it and put it back again it starts working well again for 10 min, but this is no real solution, I can't stop working each 10 min to detach the keyboard and put it back again. I have updated to all the last drivers and problem stills remains, the only solution I found was to get an external mouse connected to the USB port, but again, coming from a Macbook Air for the last 4 years having to carry a mouse it's like going back in history and kill the lightweight concept I was looking. Anyone has a similar problem? Any ideas of how to solve it?
    Hi, allow us to apologize for the inconvenience that this has caused. When do you normally experience the flickering? Is it at random or while browsing? Or while typing? Can you give us a scenario in which it happens more frequently?
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 
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