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Thread: Screen is blank

  1. #1
    Soundwave
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    75389
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    Dec 2014
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    MeMO Pad Smart
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    Screen is blank

    The screen on my tablet is not turning on. I can see the backlight come on but the screen stays blank. When I plug the tablet into my TV using the Micro HDMI port it shows up on the TV so I know that the tablet is actually working and everything I have on it I can access it by "guessing" where on the tablet to touch. Has anyone had this problem and is there a fix to it? My tablet has been working perfectly fine with no problems until today when I went to get on it.

  2. #2
    Supporting Member
    Supporting Member

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    I would try a Cold Boot and check whether it functions properly - if not the next step would be a manual install of the stock firmware. Both of these procedures are found in the Master Help Guide.

    Using Developer Options you can enable show touches which will help when you have HDMI connected to your TV. The "white circle" in the screenshot indicates mine is set... You can search the forum on how to enable developer options...

    Screenshot_2014-12-10-23-45-22.png

  3. #3
    Guide Guru & Forum Administrator
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    It sounds very much like a hardware failure to me...

    But it is worth trying the suggestions that Swipe has posted, but I think a warranty repair might be on the agenda...

    At least it is free..

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

    Forum guide - here ~~ T100 FAQs - here ~~ Cold boot - here

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    Master Help Guide - here ~~ FAQ malware - here ~~ FAQ e-reading - here
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  4. #4
    Soundwave
    Member #
    75389
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    Dec 2014
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    MeMO Pad Smart
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    I have tried the Cold boot option and tried to manually install the firmware but I can't see anything on the screen. My tv does not show anything until the tablet is booted up so I don't know what is actually in the screen until the Lock screen comes up

 

 

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