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  1. #1
    Soundwave
    Member #
    61913
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    Nov 2013
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    MeMO Pad HD 7
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    Memory card problem-

    I cannot get my HD7 to recognize my new 32 GB memory card.
    It will show that the card has been removed but it will not show up in the SD storage.
    A older 2 GB card seems to work most of the time except when i rotate the tablet it will occasionally show that the card has been removed .

    Possibly a bad 32 GB card or bad tablet or both?

    Thanks.
    Bill
    Last edited by Bill1964; 11-15-2013 at 12:26 PM.

  2. #2
    TDR
    TDR is offline
    Soundwave
    Member #
    60569
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    Sep 2013
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    Netherlands
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    MeMO Pad HD 7
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    A older 2 GB card seems to work most of the time except when i rotate the tablet it will occasionally show that the card has been removed .
    Sound like a bad card slot on your tablet, regardless of the 32GB card.

    TDR

  3. #3
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
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    It does sound like it's a bad card reader. What format is the 32GB in? That size should be able to work with the tablet. The fact that it shows that the card is removed when you rotate or move the tablet around indicates something wrong with the card reader.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  4. #4
    Soundwave
    Member #
    61013
    Join Date
    Oct 2013
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    MeMO Pad HD 7
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    I originally used a SanDisk 32GB card. It would register removed and then initiate on its own and also be inaccessible. I reformatted it, added a bit of thickness with a small pice of card stock - none of the attempted solutions made a difference. I was all set to return the unit until I replaced the SanDisk with a 32GB Transcend card. I have not had any problems since.

 

 

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