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Thread: Wifi issue

  1. #1
    Soundwave
    Member #
    65476
    Join Date
    Jan 2014
    Tablet
    MeMO Pad 10
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    Angry Wifi issue

    Hi,

    I'm hoping you can help with a weird wifi issue!

    Just received my new MemoPad 10 and it's great. Really like it.

    I have connected it to my home WiFi on set up and that was all good, added some stuff from Play store etc. My boyfriend first noticed that there was then issues with the WiFi not keeping connected properly on his iPhone. I then noticed it on my Sony phone, it was saying it was connected but when trying to access the browser for example, it was saying 'web page not available'. I went back to my memopad (it had gone to sleep) and it had done the same - it was saying it was still connected but it wouldn't actually load any webpages. I checked my computer and that had actually disconnected from the network altogether and took me 3 attempts to get it to reconnect. To get the phone and tablet to connect again I have to switch the wifi off and then on again and it will connect - for about 10 mins or if I let the tablet sleep and wake up - it affects everything else. If I am using the tablet and it doesn't go to sleep, everything will stay connected fine - it's like the tablets controlling everything!

    I've tried lots of settings in the router - tried changing from WPA to WEP and back again, hasn't helped. I even tried changing the whole router and that hasn't help either.

    I'm not sure what to do now. I switched the wifi off on the MemoPad and everything else has connected and stayed connected for ages. I don't want to have to return it (I will have to do it soon if I do as I've only got 7 days) so if anyone can help, I would be very grateful.

    Oh also, I tried to do a cold reboot but I don't know whether I did it right or not, I tried holding down power and down volume and it did turn off but didn't turn back on again, also tried power and up volume and again turned off but didn't come back on - had to un-hold them and just switch on as normal.

    This is really frustrating me!!!

    HELP!

    Thanks

    bab

  2. #2
    Soundwave
    Member #
    65476
    Join Date
    Jan 2014
    Tablet
    MeMO Pad 10
    Posts
    2
    Liked
    0 times
    Here are some stats from a wifi fixer app I installed if it makes any sense to anyone: https://dl.dropboxusercontent.com/u/...ixer_log-1.pdf

 

 

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