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  1. #1
    Soundwave
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    Unhappy keyboard don't work

    hi !
    i have a problem with the physic keyboard of my slider. It is recognized by the system, but it doesn't work. The touch screen keyboard works perfectly.
    I've tried everything !
    Thanks for your help.

  2. #2
    Transformer Forums Legend
    Supporting Member

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    Jul 2011
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    I don't have a Slider and don't know anyone who does but I'd like to suggest you try a hard reset to start. Link in my signature.

  3. #3
    Soundwave
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    i've already tried the hard reset. the keyboard don't respond althought it is recognized.

  4. #4
    Supporting Member
    Supporting Member

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    8638
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    Aug 2011
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    United Kingdom
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    Not having a slider I am blind here too, but is there no option in Language and Input in the settings screen to choose Physical keyboard over On-screen one ?


    Or an icon near the clock that you can tap while the on-screen is up and change to Physical ?
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

  5. #5
    TRANSFORMER FORUMS LEGEND
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    Make sure the ASUS keyboard is selected as well. Other virtual keyboards may not play nice.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  6. #6
    Soundwave
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    yes, i've chosen the physic keyboard, and the icon near the clock appears, but the keyboard don't respond.
    and i don't use any virtual keyboard.
    Last edited by lolotte; 12-31-2011 at 11:18 AM.

  7. #7
    TRANSFORMER FORUMS LEGEND
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    Since it is a slider, there is no way to disconnect the two and test it out with another.

    I have 2 suggestions:
    Run the battery down until it is dead and then recharge again to see if that helps.
    Return to the retailer or ASUS to get it exchanged or fixed.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  8. #8
    Soundwave
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    ok, i'm going to try. it's only been two months i bought it....thanks for your help.
    if love is ace, give me the jack !

  9. #9
    Soundwave
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    I've tried What you said, and the physic keyboard only worked for 10sec, and when i pushed "k", it gave me a "f", maybe problem come from the back mechanism ? what do you think ?
    if love is ace, give me the jack !

  10. #10
    TRANSFORMER FORUMS LEGEND
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    If you have the proper ASUS keyboard selected (not another language or different virtual keyboard) and you are getting different letters, then there is another problem.

    This could be hardware or software related. Hardware would require an RMA. Before that, I would backup my apps using the App Backup that is pre-installed (including data & apps) and then backup any other files on the tablet (pictures, movies, music, documents, downloads, etc) and copy to another location (microSD, USB, dropbox, etc). Then do a factory data reset. Before installing any apps, see if the problem persists. If it does, then there is a hardware issue and will need an RMA. If it is not there, it is some sort of software issue. It could be caused by one of the apps installed.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

 

 
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