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  1. #1
    Soundwave
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    No vocals from audio jack, plus feed back when hdmi is plugged in

    Hi all, new to this forum, but it seems like the place to get some feedback from experienced users. I have searched the web and can't find any mention of the problem I'm having. I like to watch movies from my tablet via my projector and home theater sound system. When I plug in the audio and hdmi cables and get no vocals on my movie, as if the center channel of the surround sound isn't working (background music and sound effects are very clear). If I back the audio jack out slightly, I get the vocals back, but with some serious buzzing feedback through my speakers. Through trial and error, I leaned that this feedback only happens when the hdmi cable is plugged in. Have tried two cables, plus head phones all with the same result. I have turned the table off and back on again, though I haven't restored everything to factory defaults because it really seems like a hardware short and not a software issue. After reading about nightmare returns, I am worried I will have the same experience, so I'm hesitant to go that route.

    FYI--My Transformer is about 4 months old and has no defects otherwise, and this audio/video arrangement has worked in the past, the problem started 2 days ago.

    Thanks in advance for any help/advice.

    -Mike

  2. #2
    TRANSFORMER FORUMS LEGEND
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    Welcome to the forum!

    Have you tried it with only the HDMI cable? The HDMI is supposed to carry audio and video digitally.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

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  3. #3
    Soundwave
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    Thanks for the quick reply! Yes,but it channels audio through my projector's tiny speaker. I don't think that I can plug hdmi into my sound system, at least not with out some adapters.

    Assuming that works, do you have any comments on the audio jack? is something misaligned in there?

    -Mike

    edit---tested hdmi only to projector (with audio from projector to receiver, which for some reason i didn't realize was possible) and it works fine. Playing video on the tablet's screen with audio through headphone still has the same problem, though.
    Last edited by itsallaroundyou; 01-15-2012 at 11:00 AM.

  4. #4
    Soundwave
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    I just bought a Transformer refurbished from TigerDirect.com, and my vocals are really, really muddled when playing music through headphones (no HDMI or anything). Are you having this same issue?

  5. #5
    Jazz
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    yes. I have horrible audio through the headphone jack. I'm trying to get an RmA to get it fixed, as I've tried everything, posted in these forums but no help.

  6. #6
    igk
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    Soundwave
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    I have the same problem. I've had this tablet for a while, but never used headphones with it to watch videos until i recently tried. Horrible to completely missing vocals when watching videos on microsd card, stored on unit, youtube, through network...

    not sure what to do.

  7. #7
    igk
    igk is offline
    Soundwave
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    I just submitted an RMA request on Asus as well.
    i have never used the hdmi port, so this I don't know if the hdmi port is related or not.

    nicobee67: have you head back from Asus on your RMA request?

  8. #8
    Jazz
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    Yes I just recieved an RMA which sucks as I rma'd it before for a wifi problem, which came back fixed, but had the headphone problem. and shipping costs me $20 each time. but hey I need it fixed.

  9. #9
    igk
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    Soundwave
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    Quote Originally Posted by nickobee67 View Post
    Yes I just recieved an RMA which sucks as I rma'd it before for a wifi problem, which came back fixed, but had the headphone problem. and shipping costs me $20 each time. but hey I need it fixed.
    thanks. how long did the process approximately take?

  10. #10
    Jazz
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    it was just under 2 weeks last time. In Ontario Canada...

 

 
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